Terms and Policies

    Terms and Conditions of Use

    Last updated: January 2025

    Welcome to Stay Luxi. By accessing and using this website, you agree to comply with these terms and conditions of use. If you do not agree with any part of these terms, please do not use our website.

    1. Website Usage

    This website is intended for personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer, or sell any information, software, products, or services obtained from this website.

    2. Reservations and Payments

    All reservations are subject to availability. Prices shown include VAT. Payment will be made according to the conditions specified at the time of booking. We reserve the right to cancel reservations in exceptional circumstances.

    3. Cancellation Policy

    Cancellations made more than 30 days in advance will receive a full refund. Cancellations made less than 30 days in advance are non-refundable.

    Privacy Policy

    1. Information We Collect

    We collect personal information that you provide directly to us, such as your name, email address, phone number, and payment details when you make a reservation.

    2. Use of Information

    We use the information collected to process your reservations, communicate with you about your stay, improve our services, and send you promotional information (only if you have given your consent).

    3. Data Protection

    We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We comply with the General Data Protection Regulation (GDPR).

    4. Your Rights

    You have the right to access, rectify, delete, and port your personal data. You can also object to the processing of your data and withdraw your consent at any time. To exercise these rights, contact us at info@stay-luxi.com.

    Cookie Policy

    This website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.

    Types of Cookies We Use

    • Essential cookies: Necessary for the basic functioning of the website.
    • Preference cookies: Allow us to remember your language and settings preferences.
    • Analytics cookies: Help us understand how visitors interact with the site.
    • Marketing cookies: Used to show you relevant advertisements.

    You can manage your cookie preferences at any time through your browser settings or via the cookie banner on our site.

    Legal Information

    Owner: Stay Luxi S.L.
    Address: Madrid, EspaƱa
    Email: info@stay-luxi.com
    Phone: +34 623 33 44 93

    Stay Luxi is registered in the Commercial Registry of Madrid. All contents of this website (texts, images, design) are property of Stay Luxi and are protected by intellectual property laws.